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Spaces are allowed; punctuation is not allowed except for periods, hyphens, apostrophes, and underscores.

E-mail address *

A valid e-mail address. All e-mails from the system will be sent to this address. The e-mail address is not made public and will only be used if you wish to receive a new password or wish to receive certain news or notifications by e-mail.

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Provide a password for the new account in both fields.

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Can I download my purchases?

Yes. After logging into our online eBook store, click on My Account at the top of the page, then click on My eLibrary. You may also access your My eLibrary here.

What is Adobe Digital Editions? Is it safe to download?

eBooks that are copy-protected with DRM must be downloaded and read using Adobe Digital Editions or software that is compatible with Adobe DRM. Adobe® Digital Editions software offers an engaging way to view and manage eBooks and other digital publications. Use it to download and purchase digital content, which can be read both online and offline. You must register your Adobe Digital Editions account in order to read our DRM protected content. To download or read more about Adobe Digital Editions click here.

Whom do I contact for technical support?

Please use our Contact Us form for all technical-related questions. A representative will respond to your question within 24 hours.

How do I log into my account?

Click on the "Login" link on the top right of the home page to get to the login screen. Type your credentials into the username and password fields and click the "Login" button to access your account. You may also log in here.

How do I change my password?

After logging in, click on My Account. Click on the edit tab (upper right, under My Account). Type your new password into the "password" and "confirm password" fields and save. After logging in, you may also change your password here.

How soon am I charged for my purchase?

A charge will immediately appear on your credit card statement under the name "Sheridan Books".

Do I have to pay sales tax on my purchase?

In accordance with applicable law, we collect tax in all states. Sales tax is applied to the total amount of the order and is based on the shipment's destination state and local sales tax rates. Applicable sales tax is charged for electronically delivered products where required by local law. These items are considered to be "shipped" to the address that your order was billed to.

How often do you add content?

Content is added to our eBook program on a regular basis. If you don't see the title you're looking for now, it may be available soon, so stay tuned. You can also email us with your requests.

What are your refund and return policies?

Please confirm all purchases before you complete them as we are unable to provide refunds for digital content. If you need assistance with your purchase please contact us using our Contact Us form.

Our eBooks can be read on several devices for your convenience. The ePub file can be read on a personal computer, eReader or handheld device.

Read the Software Guide for information on the software that is required to read the eBook file.

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